Privacy Policy

  1. Objective of Protecting Personal Information

    Although the main business of our company is generating e-gift tickets and selling our system, we believe it is also an important responsibility of our company to properly protect all the personal information under our care. In order to process personal information appropriately, we have set the following protection policy and we shall strive to provide personal information protection to the best of our ability.

  2. Obtaining Personal Information

    The personal information obtained by the company is limited to the scope required to fulfill the purpose of use. The company adopts legitimate and fair methods for collecting personal information.

  3. Use of Personal Information

    The company provides proper management of the collected personal information, and does not process (use, distribute, etc) the personal information beyond the scope required for the intended purpose of use. The company takes precautionary measures to prevent misuse in non-intended purposes.

  4. Proper Management of Personal Information

    In order to ensure the accuracy and security for personal information, the company implements Security Policy as a data security measure, that prevents unauthorized access of personal information, leakage of personal information, loss and damage of personal information, etc. In addition, in the event of security breach incidents being reported in the market that give rise to customers’ request for security improvement, we shall promptly take corrective actions and strive to enhance security.

  5. Legal Compliance

    The company shall comply to the legal requirements and guidelines set by the country, and other regulations governing personal information. The company shall ensure that our management system is compliant to these legal requirements, guidelines and other regulations at all times.

  6. Continuous Improvement

    Through internal audit and review of personal information protection management system, the company shall make effort to implement continuous improvement and maintain the system in the best possible condition at all times.

  7. Handling of Complaints and Enquiries about the Privacy Policy

    The company shall provide an appropriate system to respond to complaints and enquiries with regards to personal information, in accordance to the manual. To make an enquiry, refer to the " Contact point for personal information (specific personal information)" section at the bottom of this page.

Mutsumi Ota
CEO
giftee, Inc.
Date of establishment: 1 Apr 2016
Last update: 15 Sept 2021

Handling of Personal Information

The handling of personal information in the company is carried out as follows.

  1. Company Name

    giftee, Inc

  2. Personal Information Protection Manager

    General Affairs Group Manager, Corporate Headquarters

  3. Purpose of Use of Personal Information

    1. Recruitment Information

      1. To receive recruitment applications.
      2. To contact applicants (notice of screening results, attachment of recruitment documents,etc).
      3. To conduct recruitment screening.
    2. Employee Information

      1. Human resource management (personnel change, appraisal for salary adjustment /promotion, employee education)
      2. Labour management, payroll management (time attendance management, payment of salary/bonus, statutory deduction, year-end adjustment)
      3. Welfare (employment insurance, medical insurance, employees’ pension insurance, enlisting and maintaining participation in property savings)
      4. Health management (conduct periodical medical checkup, store and manage medical checkup records, support in prolonged absence)
      5. Safety management (theft prevention by maintaining access record )
      6. Sales and Public Relations (for promoting sales activities and recruitment)
      7. Submission of personal information for the purpose of income tax reporting and social insurance to income tax department and pension department, etc.
    3. Customer Information, membership information and others

      1. To be used for customer management, membership management and operation of our services (digital gift ticket).
      2. To be used for the implementation of campaigns, seminars, surveys, monitoring, interviews and distribution of email magazine, etc.
      3. To respond to enquiries and for contacting purposes.
      4. To communicate with companies with business relations.
    4. Personal Information in Enquiry

      1. To respond to enquiries and for contacting purposes.
    5. Personal Information acquired through Entrusted Business

      1. To carry out business entrusted by business partners including the local government, of which the company is being entrusted with the handling of personal information in the Regional Digital Currency business.
  4. Provision of Personal Information to Third Party

    We may need to provide personal information to a third party. Kindly refer to the above item “3. The Purpose of Use of Personal Information.”

  5. Joint Use of Personal Information

    In accordance with the provisions of laws and regulations, the company may jointly use personal information of customers obtained by the company as follows. The customer shall include not only those who have contracts and transactions with the company in the past and present, but also those who are expected to contract and trade with the company in the future. In the case of the corporation as our client, this shall include the person-in-charge of the organization.

    1. Joint Use in Corporate Transactions

      1. Information data for Joint Use
        If the customer represents a corporation, then the information data for joint use include the corporation name, postal code, address, telephone number, fax number, department name, customer’s name, job title, mobile phone number and e-mail address.
      2. Users applicable for Joint Use
        giftee, Inc and companies belonging to the Group
      3. Purpose for Joint Use
        In the case of the corporation as our client, we shall be allowed to provide services from giftee, Inc., including services from the group of companies and other services, to the client in order to strengthen our relationship with them.
      4. The party responsible for personal information management
        Company responsible for data management : giftee, Inc.
      5. Data acquisition method
        Orally (telephone, interview, etc.), web input forms, contracts, questionnaires, and other written format (including records created electronically and through magnetic methods, etc.)
  6. Personal Information assigned to Entrusted Party

    When entrusting business to a third party, all or part of personal information will be entrusted to the subcontractor to the extent necessary for the execution of the business. However, in this case, the company shall obligate the subcontractor to maintain confidentiality equivalent to that of the company, and will strive to conduct necessary and appropriate supervision to ensure the safe management of personal information.

  7. Disclosure of Personal Information

    The Company shall respond to requests for disclosure and other actions on personal information (notification of purpose of use, disclosure of information, amendment, addition, deletion of contents, suspension of use, and suspension of information provision to third party). Please contact the "Contact point for personal information (specific personal information)" at the bottom of this page

  8. Voluntary provision of Personal Information

    In order to provide various services, we have consent from users to voluntarily provide personal information deemed necessary by the company. If users do not wish to provide personal information, there is a possibility that some services may not be available for use.

  9. Acquisition of Personal Information through a method that does not easily identify the user

    The company may use information related to the usage of our services (including cookie information and IP addresses, hereafter referred as "cookies"), frequency of usage and access log. However, cookies do not contain any information that can distinguish the individual user, and does not distinctly identify the user.

Handling of Personal Information Subject to Disclosure

  1. Company Name

    giftee, Inc

  2. Personal Information Protection Manager

    General Affairs Group Manager, Corporate Headquarters

  3. Where to file a complaint about the handling of personal information subject to disclosure

    For complaints and enquiries regarding the handling of personal information subject to disclosure, please contact the "Contact point for personal information (specific personal information)" at the bottom of this page.
    You may also use the following accredited personal information protection organization as a point of contact for resolving complaints.
    (Please note that they are not the contact point for enquiry about our products and services, or on privacy policy disclosure procedure, etc.)
    ■Accredited Personal Information Protection Organization
    Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
    Personal Information Protection Complaint Consultation Room
    Address: Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku,
    Tokyo 106-0032
    Tel: 03-5860-7565 or 0120-700-779

  4. Personal information applicable for disclosure and its purpose of use

    Please refer to item “3.Purpose of use of Personal Information” in the above section "Handling of Personal Information".

  5. Disclosure of personal information to Third Party and Entrusted Party

    Please refer to item “4. Provision of Personal Information to Third Party” and item “6. Personal Information assigned to Entrusted Party” in the above section "Handling of Personal Information".

  6. Procedures for disclosure and other requests

    Please refer to the "Contact for Personal Information (Specific Personal Information)" at the bottom of this page. We shall respond to your request in one of the following procedures.

    1. Procedure by postal

      We will send you the "Request Form for Disclosure, etc of Personal Information (Self)". Please post back to us with an attached copy of the identification document (*1) for identity verification. Upon successful verification, we will respond to the request for disclosure, etc. In the case of a representative making the request, please post to us with an attached identification document for representative (*2). (In the case of postal procedure, kindly black out the data that disclose the domicile information.)

    2. Procedure through Direct Visit

      The requestor is required to bring documents (※1) that can be used for identity verification by the company. Upon successful verification, please fill out the "Request Form for Disclosure, etc of Personal Information (Self)" and we shall respond to request for disclosure, etc accordingly. In the case of a representative making the request, please bring along the identification document for representative (*2) .

      ※1 [Identification documents for Requestor] Any one of the following documents with photo identification is required.

      • Driver's license
      • passport
      • health insurance card
      • others

      ※2 [Identification documents for Representative]

      1. In the case of a legal representative of a minor or ward
        1. Documents that can verify the identity of the requestor represented by the representative (*1)
        2. (In the case of minors) one copy of the family register of the requester himself/herself or (in the case of a ward) registration certificate prescribed in Article 10 of Ward Registration Act.
      2. In the case of assigned representation
        1. Documents that can verify the identity of the requestor represented by the representative (*1)
        2. Power of attorney with the seal of the requester himself /herself (original)

    ※The company shall destroy the "Request Form for Disclosure, etc of Personal Information (Self) " upon completing the request procedure by postal or direct visit.

  7. Method of disclosure, etc

    Disclosure, etc shall be performed in writing.

  8. Notification of the result of addition, amendment or deletion

    We will notify you in writing of the contents amended by the company resulting from the disclosure, etc procedure for addition, amendment or deletion.

  9. Non-disclosure reasons

    In the event that one of the following 1-7 conditions is valid, we will not be able to grant the request for disclosure, etc. We will notify you in writing on the basis and reason for rejecting the request.

    1. When the name and address listed in the "Request Form for Disclosure, etc of Personal Information (Self)" do not match the name and address listed in the documents for identity verification
    2. When the name and address of the representative listed in the "Request Form for Disclosure, etc of Personal Information (Self)" do not match the name and address listed in the documents for identity verification
    3. When the information requested for disclosure, etc does not fall under the personal information subject to disclosure
    4. When there is a risk of harm to the life, body, or property of the person or a third party by clarifiing the existence or non-existence of personal information requested for disclosure, etc
    5. When there is a risk of promoting or inducing illegal or unjust acts by clarifying the existence or non-existence of personal information requested for disclosure, etc
    6. When there is a risk of compromising security of the country, damaging the the relationship of trust with other countries or international organizations or causing disadvantage in negotiation by clarifying the existence or non-existence of personal information requested for disclosure, etc
    7. When there is a risk of hindering the prevention, suppression or investigation of crimes and other public safety and order maintenance by clarifying the existence or non-existence of personal information requested for disclosure, etc
  10. No fees will be charged.

Enquiry about Personal Information (specific personal information)

Contact point for personal information (specific personal information)

■giftee, Inc.
Personal Information Protection Manager:
General Affairs Group Manager, Corporate Headquarters
Email: info@giftee.co